Relocation Readiness Program


The Relocation Assistance Program office at Fort Jackson offers services for newly arriving Soldiers and their Family members. Program services which include the Lending Closet are specially designed to make the transition into our community an easier, more pleasant experience.

For Soldiers and families in a pre-arrival status, Relocation Assistance at Fort Jackson is available through:

Military Homefront is the official Department of Defense web site for reliable Quality of Life information designed to help troops and their families, leaders and service providers by providing essential information needed for Soldiers and Families making a PCS move. Whether you live the military lifestyle or support those who do, you'll find what you need.  Military Homefront is accessible at www.militaryhomefront.dod.mil.  The information on this automated system is maintained and updated by the Fort Jackson Relocation Assistance Program Manager.

Military OneSource is provided by the Department of Defense at no cost to active duty, Guard and Reserve (regardless of activation status) and their families. It is a virtual extension of installation services. Visit Military OneSource today at www.militaryonesource.com or call 1-800-342-9647.

Sponsorship Program:  If you have not been assigned a sponsor, or have not been contacted as of yet, you can request a sponsor. Call or email Miranda Broadus at Jackson_ACS@conus.army.mil.

Lending Closet:  The lending closet provides basic housekeeping items for temporary loan to incoming and outgoing families and in other cases determined appropriate.  Items include pots and pans, dishes, silverware, irons and ironing boards, toasters, coffee-pots, sleeping mats, cribs, high chairs, child car seats and other items.  Initially the items are loaned out for 30 days, if additional time is required due to delays in household deliveries; requests for extensions are granted in 2 week increments.  Orders to Fort Jackson and an ID card are required to check items out.  We do not provide bed linens, pillows or towels.

In-Processing Brief:  is held twice weekly, during which ACS services are reviewed, and the Soldier’s current status and condition upon in-processing are discussed.  A welcome packet and Military Homefront booklet is available if you have not yet already received one. 

Newcomer’s Orientation:   The Post Newcomer’s Orientation is held the first Wednesday of every month at the Post Conference Room on Jackson Blvd – Bldg 4376, at the corner of Jackson and Gregg (near Post Headquarters).  Starting time is 0900 hrs with doors open at 0830 hrs. The Orientation usually lasts 2 hours. Normally, a representative of the Command Group will open the Orientation with a personal welcome to Soldiers and their spouses, followed by additional information and speakers.  SOLDIERS SHOULD CHECK WITH THEIR UNIT ON THE QUESTION OF MANDATORY ATTENDANCE.  Soldiers are encouraged to invite their spouses. Child care is provided at no charge.  Reservations must be made at least 48 hours ahead of time, phone: (803) 751-1972.  For further information on the Orientation, please call ACS at 751-5256.

Relocation Counseling:  Relocation counseling is provided on an individual or group basis to provide information to assist with the stress of moving.  Counseling includes assessing the Soldier’s individual or Family needs and particular relocation circumstances. Whether the Soldier and/or family member needs to vent or discuss the current situation for stress relief, or whether more extensive discussion is needed on a wide array of topics, from schools, to housing to jobs, extended counseling on these and other topics is available from ACS Relocation Assistance.  Appointments can be made by calling 751-1124/5256.

Reentry Briefs:  are held in conjunction with the Post Newcomer’s Orientation.  This brief addresses the logistical, financial and psychological adjustment that must often be made when returning from an overseas tour.

Citizenship Assistance:  The Relocation Readiness Program will assist eligible family members in obtaining and submitting their citizenship application and act as a liaison between the member and the U.S. Citizenship Immigration Service (CIS), when required.  A Citizenship “Immigration 101” workshop, conducted by a CIS representative is offered bi-monthly.  Flash cards are available “free of charge” to help applicants for citizenship learn the questions and answers on the civics test.  Study test is also available.  Call 694-5256 for more information.

English as a Second Language: Classes are held on-post for foreign-born spouses and anyone needing English language instruction. Referrals for cross-cultural training and cultural mediation services/resources are available.

Hearts Apart (Formerly “Waiting Families”):  Hearts Apart is a support group and a forum for Families of Soldiers who are deployed, on extended TDY, or on unaccompanied tours.  A monthly newsletter is provided to update families about what's happening on Fort Jackson and the surrounding community.  The group meets on the 4th Thursday of each month to allow participants to be able to discuss their feelings and share experiences with others during the separation.  Military Family Life Consultants are present to assist children with their needs/concerns.  Quarterly activities are also offered. 
Hearts Apart Booklet

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